Send to the person who loves the gift of flowers and the flexibility to order whenever they want. Gift cards never expire, and you determine the value.
1. General Use
Digital gift cards may be used for purchases online through our website or in-store at our physical location. Physical gift cards are valid for in-store use only and cannot be redeemed online. Gift cards are not redeemable for cash and cannot be used to purchase other gift cards, except as required by law.
2. Expiration and Fees
Gift cards do not expire and are free from maintenance, activation, or service fees. However, we reserve the right to modify this policy with prior notice, as required by law.
3. Redemption
Digital gift cards can be redeemed online by entering the gift card ID at checkout, or in-store by presenting either the gift card ID or the barcode from the email to a store attendant. Physical gift cards must be presented at the time of purchase in-store only. Any remaining balance after a purchase will stay on the card for future use.
4. Delivery
Digital gift cards are delivered electronically via email to the recipient immediately after purchase. Please ensure the recipient’s email address is entered correctly, as we are not responsible for undelivered or misdirected cards due to incorrect information.
5. Lost, Stolen, or Damaged Cards
We are not responsible for lost, stolen, or damaged gift cards—digital or physical. Gift cards should be treated like cash. Unauthorized use will not be refunded or replaced.
6. Refunds and Exchanges
Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Any refunds or returns for purchases made with a gift card will be subject to the return policy of the store where the purchase was made.
7. Balance and Transaction History
You can check the balance and transaction history of your gift card by calling the store directly. A store representative will assist you with any questions related to your card.
8. Fraud and Abuse
We reserve the right to deactivate, reject, or cancel any gift card—digital or physical—if we suspect fraud, abuse, or a violation of these terms. Legal action may be taken where applicable.
9. Changes to Terms and Conditions
We may update these terms and conditions at any time. Any updates will be posted on our website and will apply to all current and future gift card use.
10. Customer Support
For questions or assistance with your gift card, please contact our Customer Support team or call the store directly.
Our photos are intended to capture an overall theme and aesthetic. The vase shown may be a standard item or one-of-a-kind, so an exact replica is not always guaranteed. While the actual bouquet might differ slightly from the photo, its character and feel will stay true to what you see.
Due to weather, seasonal availability, or market conditions, we may need to substitute specific flowers, colors, or containers. If that happens with the arrangement you've selected, we will maintain its overall style, theme, and color palette—and any substitutions will be of equal or greater value for our customers. If certain design elements are essential to your order, kindly note them in the florist instructions field at checkout or reach out to us in advance to confirm availability.
As always, we thank you for your trust!
Item Number: Gift Cards by Donya's Florals
